Begining Guide

Will it cause any association problem if adding multi eBay Accounts?

DC system will not be associated with your eBay account.
When authorizing your account and jump to eBay, beware not to be associated. Then you are free to login DC anytime.

For new added eBay ID, how long will it take before Cross-Selling comes into effect?

For the new added eBay account, Cross-Selling needs 4-20 hours to take effect

Worried about safety of your eBay account?

• We are independent Internet items Developer
•We will not collect or record your passwords or disclose your account data.
• More than 20,000 eBay accounts are using DataCaciques.
• More than $10,000,000 sales were analyzed per day

数据统计方式

How is data time-zone caculated?

Listing data (traffic, sales, etc.) time will be in accordance with the listing site in which they are published. Assuming your account has sales in the sites of UK, USA and Australia, then sales on Oct. 1st in the DC report = UK site sales on Oct. 1st + U.S. Site sales on Oct. 1st + Australian site sales on Oct. 1st. Sales at 12:00 on Oct. 1st = UK site sales at 12:00 on Oct. 1st + U.S. site sales at 12:00 on Oct. 1st + Australia site sales at 12:00 on Oct. 1st
 

如何区分曝光量、点击量、DC浏览量、DC访客数？

曝光量和点击量是对应eBay后台的impression和click指标，其中曝光量仅包含搜索曝光量，不含通过similar Listing带来的曝光。

DC浏览量、DC访客数，是DC通过独有技术自行统计得到，去除了网络爬虫的部分。根据研究报告显示，目前有61.5%的互联网流量是由网络机器爬虫产生的，数字酋长只会统计真实人类访问的流量数据。此外，移动端若没有点开描述则不会被统计。
DC浏览量：即页面浏览量，访客打开Listing页面一次会记为一个PV，多次打开或刷新同一页面PV值累加。
DC访客数：打开Listing页面具有独立IP的访客数。在同一天内，UV只记录第一次，同一天内再次访问该页面则不计数。

如何区分订单数，交易数，售出数？

订单数：指买家下单的所有订单数量，是否统计已支付和待支付的订单，是根据账户设置-销售额计算方式决定。默认只统计已支付订单（含税）。
交易数：指买家下单的所有交易数量。一笔订单如果售出了2种SKU，视为2笔交易。
售出数：指买家下单时，购买的SKU的数量。一笔订单如果售出了5件商品，则售出数为5。

为什么当天的点击量相比eBay后台流量报告有一定差异？

流量数据是每天每1-3小时更新一次。由于不是实时更新，因此会与eBay后台存在一些差异。

Payment issue

Price and difference of plans 

Different plans are available for different amount of eBay accounts, listings and functions. More details: Plan Details

Are Corss-Selling and Data Analysis charged respectively?

Yes, if you want to subscribe Smart Cross-Selling, extra payment is required in addition to the basic data analysis plan.

Can I only pay for the Intelligent Cross-Selling?

Sorry, Cross-Selling is based on data analysis

Other

Why does Keywords Search Ranking Tool have different results with eBay?

We use US IP to check the search result rank in eBay US. If we want to check the rank in eBay UK then we will use a UK IP.
So our result may be different than yours because you search with a chinese IP.